Crywolf

Q: RETURNS & EXCHANGES

REFUNDS & EXCHANGES We want you to be 100% in love with your purchase every time and if you aren’t we are here to help. We have a 14 day return policy, which means you have 14 days to come in store for an exchange or credit note. We do not offer refunds. We DO NOT offer returns or exchanges on Sale items. Sale items sold are FINAL. To be eligible for an exchange in store and on line, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start an exchange on online products, you can contact us at sales@lovemybillylidz.com.au . Please note that returns are at the expense of the purchaser and will need to be sent to the following address: 6 Blackburn Square, Berwick, Victoria, Australia 3806 You can always contact us for any return question at sales@lovemybillylidz.com.au . DAMAGES AND ISSUES Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Welcome to the New Zealand Label Crywolf. Where style meets sustainability for your little explorers! Designed with active kids in mind, this brand is all about practicality, playfulness, and protecting the planet. Each piece is crafted with recycled materials to keep your adventurers ready for any weather or adventure. Whether they're scaling mountains, running through rain showers, or packing for a weekend getaway.

From the mountains to the beach, Crywolf has them covered.

Swim are UPF 50+ rated made from recyclable materials and are chlorine resistant which makes these items great from beach to pool.

Crywolf Rain Boots are lightweight, flexible for movement and are hand-formed using natural rubber. Waterproof and quality tested and features reinforced panels, making the boots more hard-wearing than ever. Featuring a high-grip tread and a comfortable cotton lining.

Stylish rain jackets - made using premium recycled materials, offering high waterproofing and designed for any adventure.

Complete the Crywolf look with our Rain Overalls, perfect year-round, for kindy or backyard adventures and outdoor play.

Crywolf has a range for every season.

Free delivery australia wide for orders over $200.00

supporting small berwick, victoria australia

local & international quality curated items

About us

Billy Lidz Children’s Clothing Boutique stocks both Australia’s, Europe and America’s leading designer baby and kids wear brands such as Munster Kids, Wilson and Frenchy, Olli Ella, Illoura the Label, Goldie and Ace, Quincy Mae and Rylee and Cru and much more. Overseas favourites include Charlie Crane, Dapper Maentje, Studio Noos and Moonie from Europe, the infamous Cuddle + Kind and the gorgeous collection of Crywolf and Nature Baby from New Zealand. Our kids clothing size range starts from newborn baby to size 12 in girls and boys. We have a variety of children’s footwear available from Bobux, Pretty Brave and Saltwater Sandals. Our sizing for children’s footwear ranges from the first walker to European size 36 and even soft soles for the newborn babies. We more importantly take the time to provide expert advice and fitting requirements to individual children and babies.

Billy Lidz Children’s Clothing Boutique was established in 2009 our current location is Shop 6 Blackburn Square Berwick, in Melbourne’s South eastern suburbs.

At Billy Lidz Children’s Clothing Boutique, we try to simplify your shopping by providing a well-researched selection of high-quality baby and children’s products from around the world for your kids. Our children’s boutique has a great collection of baby accessories and giftwear, along with educational toys to lactation cookies for mamas and Breast pumps from Haakka.

RETURNS & EXCHANGES

REFUNDS & EXCHANGES

We want you to be 100% in love with your purchase every time and if you aren’t we are here to help.

We have a 14 day return policy, which means you have 14 days to come in store for an exchange or credit note. We do not offer refunds.

We DO NOT offer returns or exchanges on Sale items. Sale items sold are FINAL.

To be eligible for an exchange in store and on line, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange on online products, you can contact us at sales@lovemybillylidz.com.au.

Please note that returns are at the expense of the purchaser and will need to be sent to the following address:

6 Blackburn Square, Berwick, Victoria, Australia 3806

You can always contact us for any return question at sales@lovemybillylidz.com.au.

DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

SHIPPING

At Billy Lidz we try out hardest to get your items to you as swiftly as possible. However please allow 3-4 business days during peak/sale times.

Standard Tracked Shipping | Australia wide $12

Express Tracked Shipping | Australia Wide $15

FREE Shipping (standard tracked) on ALL orders over $200 | Australia Wide

FREE Local pick up is available from our Store in Berwick.

Our Address is 6 Blackburne Square, Berwick VIC 3806

You will just need to select LOCAL PICK UP at checkout and you will receive an email when your order is ready for collection in store.

International Shipping Rates | $30 flat rate. Delivery time estimate is 5 – 14 working days depending on your location.

FREE shipping on all international orders when you spend over $500 AUD

CONTACT INFORMATION

Trade name: Billy Lidz Childrens Boutique

ABN: 63 945 320 253

Phone number: 03 97075593

Email: sales@lovemybillylidz.com.au

Our Address: 6 Blackburne Square, Berwick VIC 3806, Australia

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